At SNT Motors, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, store, and protect data submitted through our website at https://sntmotors.in/. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect personal details that you voluntarily provide to us when you use our website, submit an enquiry form, or contact us. The information we collect may include:
- Full name and contact details (phone number, email address)
- Vehicle preferences and model interests
- Messages and enquiry content submitted through our contact form
- Any other information you choose to provide when reaching out to us
Note: We only collect information that is necessary to process your enquiry or provide the service you have requested. You are not obligated to provide personal information, but certain services may not be available without it.
Automatically Collected Data
When you visit our website, we may automatically collect certain technical information about your device and browsing behaviour. This may include:
- IP address and geographic location (country/region level)
- Browser type, version, and operating system
- Device type (desktop, mobile, tablet)
- Pages visited, time spent on pages, and navigation paths
- Referring website or traffic source
- Date and time of your visit
This data is collected using cookies, log files, and analytics tools and is primarily used in aggregate, non-identifiable form to understand website performance and improve user experience.
Purpose of Data Collection
The information we collect is used strictly for the following purposes:
- To respond to your enquiries, test ride requests, and service bookings
- To process vehicle purchase enquiries and provide accurate quotations
- To improve the functionality, performance, and content of our website
- To send promotional updates, new model alerts, or service offers — only if you have opted in
- To comply with legal obligations and resolve any disputes
- To analyse website traffic and user behaviour in aggregate form
We will not use your personal information for any purpose other than those stated above without your explicit consent.
Cookies Policy
Cookies are small text files stored on your device when you visit a website. SNT Motors uses cookies to improve user experience and analyse website traffic. The types of cookies we may use include:
- Essential Cookies: Necessary for basic website functionality and navigation.
- Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences for a better experience on return visits.
You may disable or delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. Data may be shared only in the following limited circumstances:
- With authorised service providers (e.g., website hosting, analytics platforms) who assist in our operations and are bound by confidentiality agreements
- With Yamaha Motor India Sales Pvt. Ltd. where required for vehicle warranty or service registration
- With financial institutions for EMI or loan processing — only with your explicit consent
- As required by applicable law, court order, or government authority
Any third party with whom we share data is required to maintain the confidentiality of that information and use it only for the specific operational purpose for which it was shared.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS encryption for all data transmitted through our website
- Restricted access to personal data to only those staff who require it
- Regular review of our data collection and storage practices
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
Personal information will be retained only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, it will be securely deleted or anonymised. The typical retention period for customer enquiry data is up to 3 years from the date of last interaction, unless a longer retention period is required by law.
Your Rights
You have the following rights with respect to your personal data held by SNT Motors:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data where there is no lawful reason to retain it.
- Right to Object: Object to the use of your data for direct marketing purposes.
- Right to Withdraw Consent: Withdraw any consent you have previously given at any time.
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that information promptly. If you believe we have collected data from a minor, please contact us at info@sntmotors.in.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our data practices, services, or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us: